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If you get stuck contact the support desk
UI Steps
UI Step

Navigate to Settings

Redirect users to your app settings in settings app iOSImage Removed

UI Step

Click 'General'

UI Step

If you've downloaded the Cirrus app already you will see an option in General to 'configure VPN' 

UI Step

Install VPN Software

  1. Obtain VPN Software: Your company's IT department should provide you with the necessary VPN client software. This might be available for download on your company's intranet or provided directly by IT.

  2. Download and Install: Download the VPN client software from the provided source. Run the installer and follow the on-screen instructions to install the software on your computer.

UI Step

Configure VPN Settings

  1. Launch VPN Client: Open the VPN client software that you installed.

  2. Enter Credentials: You'll likely need to enter your company-provided username and password to log in. If your company uses two-factor authentication (2FA), follow the additional prompts to complete the login process.

  3. Choose Server: Depending on your company's setup, you might need to select a specific server location. If the software automatically selects a server, you can skip this step.

UI Step

Connect to the VPN

  1. Connect Button: In the VPN client, there should be a "Connect" or "Connect to VPN" button. Click it to initiate the connection process.

  2. Wait for Connection: The VPN software will establish a secure connection to your company's network. This might take a few moments. Once connected, you'll typically see an indicator that shows the connection status.

UI Step

Access Company Resources

Internal Resources: With the VPN connection established, you can now access company resources as if you were physically in the office. This might include shared drives, intranet websites, and internal applications.

UI Step

Disconnect and Exit

  1. Disconnect Button: When you're done working and no longer need the VPN connection, find the "Disconnect" button within the VPN client software and click it.

  2. Log Out of Resources: If you accessed internal resources, be sure to log out of them before disconnecting from the VPN.

  3. Close VPN Client: You can now close the VPN client software.

Tips and Considerations

  • Two-Factor Authentication (2FA): If your company uses 2FA, make sure you have your 2FA device or app ready to complete the authentication process.

  • Network Reliability: Using a stable and reliable internet connection is crucial for maintaining a smooth VPN connection.

  • Security: Always follow your company's security guidelines when using a VPN. This includes using strong passwords, avoiding public Wi-Fi for sensitive work, and keeping your software updated.

  • IT Support: If you encounter any issues during the setup or connection process, don't hesitate to reach out to your company's IT support for assistance.